Checklists and Questionnaires is also a technique which is widely used to search and understand the risk internally. This technique is also used to understand the impact of the risk, its frequency and its severity. Questionnaires should ideally be in either yes or no but practically it is difficult because sometimes we need details about a particular question to clearly identify the risk. The questionnaire should be very much simple and less time consuming.
Key questions should be involved and all important factors should be covered while making a questionnaire. Whenever a questionnaire is being constructed, it should involve as many people or staff as possible because everyone has its own thinking and perception about risk. By Involving different staff levels, important questions can be created which can then be very helpful for a risk manager for example the guard of the organization will also be useful for the risk manager as he can tell about the risks at his level. The technical skill of the users should be kept in mind while constructing the questionnaire.
The benefits of checklists and questionnaires are numerous as they can be extremely efficient way of collecting information from a wide range of people which are scattered in different areas. Large amount of information can be widely collected by this tool. It is a simple and easy way to use and it can be used to update the information and to see the trends against the previous surveys.
There are certain disadvantages of checklists and questionnaires as well. These can be completed by someone who is not skilled and do not have knowledge to fill the questionnaire or completed by person who do not understand the objective of those questionnaires. These checklists can be ambiguous to the reader and they could understand the questions according to perceptions. These questionnaires are also at a risk of being completed by the person who may have some reasons for holding back the risk information. All these factors can create problem for risk manager for identifying the risks. Therefore the risk manager should be very much vigilant during the construction of questionnaires and checklists; it should be designed in such a format that could extract as much information as possible.